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Testimonials

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Hello

Perfect service, thank you

Regards

Rory

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Thank you for your speedy service, our order arrived this morning.

Karen

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Hi Emma,

Thank you for your awesome work!

William J

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Many thanks as always for the quality and speed of the service!

Shaun

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Cheers Dave you're a star

Kind Regards

Neil

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Aritech ATS8610 Advisor Integrated Security Management Software - Business Edition

Aritech ATS8610 Advisor Integrated Security Management Software - Business Edition

Aritech

Product Code: ATS8610

Please Contact Us for Price & Availability.

Contact Us

Aritech ATS8610 Advisor Integrated Security Management Software - Business Edition

Security and facility management has evolved into a complex set of business functions, which all need to be managed taking safety and security of the staff, visitors and physical assets as a priority. There are numerous factors driving complexity: multiple sites, remote locations, flexible working hours, number of employees and visitors, as well as evolving needs.

Therefore only an integrated management solution is able to cope with this evolution, providing facility and security managers with a clear view and control over these different functions.

Imagine one interface to manage and control on-site or remotely all of your security needs on various premises, ranging from intrusion and fire detection to access control and video surveillance.

Imagine these different systems to interact thanks to a seamless integration enabling verification of events through video streams and linking intrusion and fire events with access control to safeguard the safety and security of people.

Digital video surveillance:

Advisor management software supports a range of TruVision digital video recorders and network video recorders. Additional to the quality, ease of use and reliability of these video products, their integration into Advisor management software allows system operators to have direct access to live and recorded video, providing instant visual verification of events and alarms.

As a result, operators can focus on one interface to monitor their facilities rather than operating multiple separately running systems. This makes your security setup more efficient, responsive and reliable, saving valuable time and money.

In addition Advisor Management supports Truvision ANPR camera's where license plates can be managed while sending data to the camera as well as all relevant intrusion and/or access control devices.

Intrusion:

Advisor Management software is supporting Advisor Master and Advisor Advanced control panels. It provides alarm management combined with video to quickly and efficiently resolve any alarm. It also allows easy configuration of persons requiring access to restricted areas.

In case of intrusion detection, the alarm is pinpointed on the floorplan and a relevant live video stream can be started automatically while lights and doors can be controlled by pressing one button. The presence of intruders is easily verified by switching to recorded video streams and the log file will keep track of the route followed.

Access control supporting multiple sites:

Access Control based on Advisor Master, is providing complete access in multi-site environments where people need access to more than one site.

The Advisor management software is allowing a specific user to gain access where required and this via the same or distinct credential. All this is possible without having to add the user for each site or each credential.

Fire:

The Advisor management system supports full integration of the FP1200/FP2000, 2X, ZP2 and KFP fire alarm panels for event monitoring as well as control over the fire alarm system installation.

It provides the operator with an intuitive graphical user interface featuring graphical plans with events dynamically displayed on screen to assist in the rapid location of a fire. This allows for improved response time to fire events and other hazards thus reducing risks to life, property or the environment.

In case of a fire alarm, the location of the alarm will instantly appear on the screen. Activation of a live video stream allows verification of the presence of a fire and if needed, other video streams can be selected directly from the floor plan. When a raging fire has been confirmed, doors can be unlocked, sounders can be activated, elevators can be brought to the ground level, all while verifying the chain of events with the video system connected.

The security manager is in control and able to handle every event. Whenever an alarm is generated, it can immediately be supported by video, that can be retrieved easily at any time. One database for all functions linked to events, where access rights can be altered, is eliminating all chances for error.

Key Features

  • Integrated Security Management Software for Intrusion/Access, Video and Fire
  • End-user Security Management tool
  • Multiple languages, selectable per operator
  • One single user interface to all devices
  • Intuitive user interface
  • Only 3 views to manage and control all
  • Manage & control UTCFS commercial products
  • Manage and control alarms from any connected device
  • Manage and control multiple sites
  • No client license limitation
  • Manage persons including access rights and credentials without device restrictions
  • Dynamic floor plans to quickly identify an alarm location
Tags: ATS8610
  • Kantech
  • ACT
  • Baldwin Boxall
  • Apollo
  • Crowcon
  • System Sensor
  • Fike
  • C-Tec
  • Morley
  • Patol
  • Ziton
  • Nittan
  • Gent
  • Kentec
  • Tyco
  • Vimpex
  • Menvier
  • Vesda
  • Hyfire
  • Hochiki
  • Advanced Electronics
  • KAC
  • JSB
  • Crowcon
  • Global Fire
  • Scope