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Testimonials

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Many thanks as always for the quality and speed of the service!

Shaun

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hi Emma,

Thank you for your awesome work!

William J

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

Both Jess & Amelia are a credit to the company and I certainly will be using them as examples of what customer service via the phone should be like.

Lee

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Hope you have all have a wonderful Christmas and thank you to all the team for your excellent service and the help provided on this project.

Dan

Cheers Dave you're a star

Kind Regards

Neil

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Thank you for your speedy service, our order arrived this morning.

Karen

Hello

Perfect service, thank you

Regards

Rory

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Beam Detection Systems

Beam fire and smoke detection systems are an excellent option when standard point smoke detectors would be uneconomical to implement, or when large spaces and high rooms would render them too slow to detect fires safely. Using infrared beams directed either straight at detection units, beam detectors can provide effective coverage over large spaces, such as warehouses and factories.

We stock auto-aligning beam detectors, conventional end-to-end systems and reflector beam detectors from only the best manufacturers worldwide

We pride ourselves on our knowledge and expertise at Acorn Fire and Security, and our years of experience allow us to guide you to the right product, whatever your need may be. We've hand-selected all of the beam detection systems we sell, and have put each one through rigorous tests, so you know you'll get something you can rely on. Give us a call on +44 (0)1254 207532 to tell us what you need, and we'll get you sorted.

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