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Testimonials

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Thank you for your speedy service, our order arrived this morning.

Karen

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Cheers Dave you're a star

Kind Regards

Neil

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hello

Perfect service, thank you

Regards

Rory

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Many thanks as always for the quality and speed of the service!

Shaun

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Hi Emma,

Thank you for your awesome work!

William J

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Aspirating Smoke Detection

Aspirating smoke detectors (ASD) offer many advantages over passive smoke detectors. They continually draw air through their sensors, meaning they don't depend on the airflow in the room. Aspirating smoke detectors are able to detect smoke before it's even visible, so they are a great option for when it's imperative that you have very early smoke detection for any application. General uses would cover Comms Rooms, Clean Rooms, Correctional Facilities, and areas containing goods easily damaged by Fire and Smoke.

Despite their high sensitivity ASDs can be used in dusty or dirty environments as long as correct design, installation, selection of the most suitable detector, and recommended maintenance processes are followed. Here's an example of a leading industry designed detector; the Xtralis VLI800, which is specifically for harsh environments such as mining, waste treatment, recycling and dusty production areas, to name but a few.

We carry a wide range of aspirating detectors, ancillaries, and spares, each of which we've chosen for quality and reliability. We stock power supplies, ASD detectors, programmers, display units, and specialist units, such as the portable Cirrus Pro Locator - the first handheld unit available. In order to keep your aspirating smoke detection working and fully maintained, we provide air filters, pipe-work, replacement detector components; or look elsewhere on our site for alarm testing equipment.

A new test solution for hard to access ASD Sample Points is the Scorpion, this solution enables fast and efficient testing of ASD Systems - regardless of location. Scorpion is suitable for a wide range of applications and has quickly proved a useful addition to fire maintenance companies' range of test & maintenance solutions. Scorpion provides a technical solution for testing aspirating smoke detection (ASD) systems - which by their nature are also hard-to-access and typically have had no standard method of testing.

  • Enables 100% compliant testing for smoke detectors
  • Provides consistent testing for ASD
  • Significant time savings
  • Huge cost reduction
  • Eliminates down-time (allows business continuity)  

If you're unsure which ASD detector is right for you, just give us a call on +44(0)1254 207532 and we'll talk you through finding and specifying which unit is right for your needs. As with all our products, we price-match all genuine quotes, so you're assured of both great service and great prices.

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