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Testimonials

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Cheers Dave you're a star

Kind Regards

Neil

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Thank you for your speedy service, our order arrived this morning.

Karen

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Many thanks as always for the quality and speed of the service!

Shaun

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hello

Perfect service, thank you

Regards

Rory

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Both Jess & Amelia are a credit to the company and I certainly will be using them as examples of what customer service via the phone should be like.

Lee

Hi Emma,

Thank you for your awesome work!

William J

The Fire Beam Company

 The Firebeam Company 2015 Booklet is now available as a PDF File.
 
Despite only being founded in 2004, The Fire Beam Company is a leading name in the UK fire industry.
 
Acorn Fire & Security only supply high quality fire and security products by reliable manufacturers and Fire Beam is one of them.
  • Won ‘Best Product’ and ‘Best Company’ awards in 2005
  • Now sells in over 35 countries around the world
  • Protects millions of lives and properties
The brand is one of the world’s leaders in designing and manufacturing optical beam smoke detectors. It was set up by its founding directors to tackle the common issues of unreliability caused by ground level accessibility, building movement and difficulty in commissioning.
 
The firm is going from strength to strength and you can buy all The Fire Beam Company products online via Acorn Fire & Security. 
 

What is beam protection?

 
It has always been known as the most economical way to protect large areas. Previously, beam detection has been hard to maintain and time consuming to delegate but The Fire Beam Protection Company provides advanced technology and a reliable answer in protecting large areas.
 
The Fire Beam motorised beam head and low level controller are major functions that save time and money and the fundamental disruption caused to your customers. 
 
If you have any questions about the Fire Beam equipment we stock, please feel free to call our team of experts on +44 (0) 1254 207532 for specialist help and advice. Alternatively, please email enquiries@acornfiresecurity.com and a member of the team will be in touch. 
 
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