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Testimonials

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Thank you for your speedy service, our order arrived this morning.

Karen

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Cheers Dave you're a star

Kind Regards

Neil

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Many thanks as always for the quality and speed of the service!

Shaun

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Hi Emma,

Thank you for your awesome work!

William J

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Hello

Perfect service, thank you

Regards

Rory

Marine and Offshore MED Approved Addressable Audio Visual Fire Alarm Devices

Marine and Offshore MED Approved Addressable Audio Visual Fire Alarm Devices
It’s imperative in the marine and offshore market that you use reliable, trustworthy fire and security equipment.
 
Here at Acorn Fire & Security, we only stock MED Approved addressable audio visual fire alarm devices and we have a comprehensive range to choose from including:
  • Sounder visual indicator base
  • Sounder VAD base with isolator
  • Weatherproof Multi-tone sounder with isolator and more.
All our marine and offshore addressable fire alarm equipment is 100% tested and manufactured by some of the world’s largest independent smoke detector manufacturers; and the audio visual devices that we stock are no different.
 
Apollo is a leading producer of such products and the brand is renowned in the industry for manufacturing state-of-the-art equipment.
 
If you need to replace any other aspects of your Addressable equipment, we can help with a complete range of supporting devices such as:
As leading experts in the fire and safety alarm industry, Acorn Fire & Security has been supplying products to the marine and offshore market for a number of years. 
 
Our team of advisors have specialist knowledge and experience in fire alarm test equipment and we can help you find the right audio visual device for your addressable system.
 
Tell me more about Marine Audio Visual Devices...
 
When it comes to safety, it is essential that the audio and visual warning devices are well connected to the facility’s fire alarm to prevent any accidents. 
 
Our range of Addressable audio visual parts are ideal for hazardous locations- they are non-sparking, flame and weatherproof and are intrinsically safe, providing the perfect solution for marine and offshore environments with combustible, gas or dust atmospheres.
 
If your sounders need fixing, we have replacement bases and modules and much more to get your safety measures up and running ASAP.
 
Get peace of mind that your facility is in safe hands with our help. 
 
If you can’t find the right device that you’re looking for then call us today on +44 (0)1254 207532 or email enquiries@acornfiresecurity.com.
 
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