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Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Thank you for your speedy service, our order arrived this morning.

Karen

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Many thanks as always for the quality and speed of the service!

Shaun

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Cheers Dave you're a star

Kind Regards

Neil

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Hi Emma,

Thank you for your awesome work!

William J

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Hello

Perfect service, thank you

Regards

Rory

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Aico Relay Module with 5A Relay & Rechargeable Back-up – Ei128RBU

Aico Relay Module with 5A Relay & Rechargeable Back-up – Ei128RBU

Aico Ltd

£57.00 Ex VAT £68.40 Inc VAT
Product Code: Ei128RBU
Qty:   Add to Cart
UK Mainland Delivery £8.34 Inc VAT
£6.95 Ex VAT

Got a Question? Email or Call Us on +44 (0) 1254 207532

Aico Relay Module with 5A Relay & Rechargeable Back-up – Ei128RBU

The Ei128RBU is a Relay Module that runs on a 230V AC mains power, and has built-in tamper-proof Lithium cells that act as a battery back up in the event of mains failure. These rechargeable lithium cells are designed to have a 10-year life and outlast the life of the module itself, whilst providing up to 2 months of operation without mains power.

The Module has a set of Volt free contacts (Normally Open and Normally Closed) as standard but can be configured to give a 230V output or a 24V output using an external 24V supply.

Any combination of 3000, 2110e, 160e, 140RC or 260RC Series alarms can be used (up to 12 including the Relay).

The Module is designed to fit underneath any smoke or heat alarm. However, a cover is supplied if there is a need for siting the unit remotely.

The Module has additional trunking knock outs for ease of wiring.

The Module can give a Continuous or pulse output. The pulse output will switch back the Relay contacts to their original state after 5 seconds operation.

Operation of the Ei128RBU

  • On receiving a signal form the alarm system, the Relay contacts will be operated causing a signal to be sent to the device to which it is connected.
  • The Ei128RBU can be used to switch into a range of devices, ranging from warden call systems to panel systems.
  • When modified for a 230V or 24V output, they can operate a range of different devices.
  • The Module can be switched to give a pulse output, or continuous output for different applications.

Technical Specification

  • The Relay is designed to operate whilst the alarm system is sounding, to signal devices such as panels, warden call systems, nurse call systems etc. When any of the interconnected alarms sound the signal will cause the relay contacts to switch.
  • The Relay runs on 230V AC mains power, and has built in tamper proof Lithium cells that act as a battery back up in the event of mains failure. These rechargeable Lithium cells are designed to have a 10 year life and outlast the life of the module itself, whilst providing up to 2 months of operation without mains power. It operates on receipt of a signal form the interconnect line of a smoke, heat or CO alarm.
  • Volt-free contacts – (Normally Open or Normally Closed) rated up to 240V AC / 5 Amps, making it suitable for use with a wide range of AC or DC voltages.
  • Any combination of 3000, 2110e, 160e, 140RC or 260RC smoke, heat or CO alarms can be interconnected to a maximum of 12 units in total (1 x Ei128RBU counts as one unit).
  • The Ei128RBU is designed for siting under one of the smoke/heat alarms listed above. However, a cover is supplied if installing remotely or with 260 series CO alarms.
  • More than one Relay can be used in a set of interconnected alarms on the condition that no more than 12 units are used in the system (1 x Ei128RBU counts as one unit).
  • Fitted with a 4 way connector block for ease of wiring.
  • The Relay can be set for continuous or pulse operation through a manual switch, when in pulse operation mode, the Relay contacts will automatically switch back to their original state after 5 seconds.
  • Features 3 x 25mm trunking knockouts for surface wiring and centre knockout for recess wiring.
  • Dimensions of unit: 135mm diameter x 20mm depth.
  • Weight inclusive of packaging: 265g.
  • Manufactured in Ireland.

Key Features

  • For use with 2100, 160RC and 140RC alarms
  • Rechargeable lithium battery back-up
  • Volt free contacts as supplied for multiple use
  • Can be configured to switch a 230V or 24V device
  • Trunking knock-outs for easy and neat wiring
  • Additional connectors for ease of wiring
  • Continuous or pulse operation
  • Fits discreetly behind any smoke / heat alarm
  • 5 Year Guarantee

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