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Testimonials

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hello

Perfect service, thank you

Regards

Rory

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Cheers Dave you're a star

Kind Regards

Neil

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Many thanks as always for the quality and speed of the service!

Shaun

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Thank you for your speedy service, our order arrived this morning.

Karen

Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Hi Emma,

Thank you for your awesome work!

William J

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Aspirating Smoke Detection - Ancillaries

Aspirating Smoke Detection - Ancillaries
Here at Acorn Fire & Security, we stock a wide collection of ancillary devices for aspirating smoke detectors- each of which we’ve chosen for their high-quality features and reliability. We offer everything you could possibly need including:
  • filter cartridges
  • dust filters
  • power supplies and much more.
Aspirating smoke detectors (ASD) are extremely beneficial because they don’t depend on room airflow, so they are able to detect smoke before it is even visible. This makes them much superior than passive smoke detectors but it's essential that the system is maintained properly in order to safeguard the premises. 
 
Make sure all the parts are fully-functioning to keep your units working correctly with our specialist help. All our ancillaries are manufactured by renowned, reputable brands such as Xtralis, Vesda, Airsense, Apollo, Hochiki, and Protec. 
 
Whether you need to replace your system’s interface card or order a new display, we can help. All our products have been hand-picked by experts.

Are all ASD Sample Points tested when they should be, or are some left un-tested due to access?  Now a new test solution, Scorpion, enables fast and efficient testing of ASD Systems – regardless of location. Scorpion is suitable for a wide range of applications and has quickly proved a useful addition to fire maintenance companies’ range of test & maintenance solutions.  Scorpion provides a technical solution for testing aspirating smoke detection (ASD) systems – which by their nature are also hard-to-access and typically have had no standard method of testing.

  • Enables 100% compliant testing for smoke detectors
  • Provides consistent testing for ASD
  • Significant time savings
  • Huge cost reduction
  • Eliminates down-time (allows business continuity)
For that ‘instant’ alert to any fire issues, make sure that your aspirating smoke detection is fully operational by replacing all broken parts as soon as possible. If you’re unsure which ancillary device you need, please get in touch by calling +44 (0)1254 207532 for prices, availability and expert advice.
 
Our team of specialists are on hand to talk you through finding the right unit for your premises’ needs and we price-match all genuine quotes, so you can get high quality service at a great price!
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