I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Richard Molnai

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Thank you for your speedy service, our order arrived this morning.

Karen

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

Parvez

Clive Morris

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Cheers Dave you're a star

Kind Regards

Neil

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Chris McCormick

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Martin Singleton

Lorna Jones

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Marek

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Tibor Lelkes

Kayleigh Williams

Hello

Perfect service, thank you

Regards

Rory

Hi Dave,

Sam

Chris

Andrew Wooding

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Alan Tapley

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Many thanks as always for the quality and speed of the service!

Shaun

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Hi Emma,

Thank you for your awesome work!

William J

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Heather