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Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,


Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.



Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.


Hi Dave,

Many thanks for your swift reply & valued advise. (great service)



Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards


You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.


Thank you for the support and service you provide. I look forward to working with you guys again in the new year!


Cheers Dave you're a star

Kind Regards


We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 



Installed these today, worked a treat.



Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.


Stuart Willcock

Many thanks as always for the quality and speed of the service!


Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.


We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.


Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!


Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!


Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!


Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen


Just a quick mail to say what a brilliant service your team offer.


Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that


Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy


Perfect service, thank you



You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet


Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi Lauren,

Thank you very much, excellent service as usual.




Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.



Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,


Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.


Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).


Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!


Both Jess & Amelia are a credit to the company and I certainly will be using them as examples of what customer service via the phone should be like.


Dear Lauren,
Thank you so much and very glad to be your customer.
Juladit C.

Juladit C

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.


Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Hi Emma,

Thank you for your awesome work!

William J


Many thanks to you and Aleks it is a great help.



Hope you have all have a wonderful Christmas and thank you to all the team for your excellent service and the help provided on this project.


Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Thank you for your speedy service, our order arrived this morning.


Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.



Thanks for all the help

Lauren and Amelia - you are STARS.


Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.


Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades


Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards



dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.



Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Hi Dave,

One happy customer, thanks for the assistance with this.


2 Wire Economy Fire Alarm Ancillaries

2 Wire Economy Fire Alarm Ancillaries
Here at Acorn Fire & Security, we only stock reliable, reputable products and we have a vast range of supporting ancillaries for 2 Wire Economy Fire Alarm Equipment including:
  • Remote LED
  • Manual protection call point protective covers
  • Alarm bases
  • Relay modules and much more.
When money is tight, a 2-wire conventional fire alarm system is often the answer to ensure you meet safety and security requirements without going over budget. 
Whether you need to replace the test keys for your manual call point or simply fix a broken cover for your sounder, we can help.
We have a team of advisors that have years of experience and extensive knowledge of fire alarm equipment and they are to hand to help you find the right ancillary for your 2-wire system. 
Please feel free to browse through the vast range of supporting ancillaries that we have on offer and choose from a wide array of well-known manufacturers including Apollo, Fike, and JSB.
Remember, we also stock the following for 2-wire equipment:
Get the peace of mind that your business is in safe hands with our help. And if you don’t believe us, how’s this for a guarantee-we even offer a price-match promise so if you find the same product cheaper elsewhere, we’ll match it. 
Can’t find the right ancillary? Give us a call today on +44 (0)1254 207532 or email

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