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Testimonials

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Hi Emma,

Thank you for your awesome work!

William J

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Hello

Perfect service, thank you

Regards

Rory

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Thank you for your speedy service, our order arrived this morning.

Karen

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Many thanks as always for the quality and speed of the service!

Shaun

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Cheers Dave you're a star

Kind Regards

Neil

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Cygnus CYG2FPIR Fire Call Point Alarm with First Aid Alert and PIR Sensor
Cygnus CYG2FPIR Fire Call Point Alarm with First Aid Alert and PIR Sensor

Cygnus CYG2FPIR Fire Call Point Alarm with First Aid Alert and PIR Sensor

Bull Products

Product Code: CYG2FPIR

Please Contact Us for Price & Availability.

Contact Us

Cygnus CYG2FPIR Fire Call Point Alarm with First Aid Alert and PIR Sensor

The Cygnus fire call point alarm operates using a single battery pack and can be used externally. This radio alarm device has also been designed as a standalone alarm unit. These devices are normally situated around a site in prominent places on main escape routes, stairwells and on, or near fire points where they are visible in case of an emergency.

The impressive combined Cygnus fire call point and first aid alarm has all features of the CYG2 alarm but in addition boast the first aid alert functionality for first aid emergencies. This operates in a different way to a fire alarm so as to distinguish the type of alarm. When a first aid alert is raised, each first aid device will beep intermittently every 8 seconds.

The new PIR intruder functionality is available on all Cygnus alarms. This additional functionality helps utilise fire, first aid alarms and detectors for intruder activations. This added functionality works with the CYG1-GSM/GPRS control panel that sends users an SMS text alert notification should an intrusion occur. Alerts can also be sent to a third-party monitoring station. The sensors are activated by using the menu settings on the control panel, and if an intruder is to pass the sensor in its activated mode will cause the local alarm to sound.

Key Features:

  • The Cygnus fire call point and first aid alarm is an intelligent and safety compliant alarm.
  • It is a cost-effective solution that ensures the safety of the workers at the work site.
  • The CYG2F is suitable for all medical or first aid related emergencies.
  • The Cygnus fire call point and first aid alarm works very differently when compared to the fire alarm in order to distinguish between the kind of alarm that is being raised.
  • When a first aid alarm is sounded, all the first aid devices will beep recurrently every 8 seconds indicating a medical emergency.
  • 122dB as standard or 85
  • IP65 rated
  • 868MHz frequency
  • 1.72Kg

Technical Data
Aerial Height 230 (mm)
Aerial Type External Mount
Category 1 YES
Dimensions H265 x W170 x D90 (mm)
Frequency 868MHz
IP Rating IP65
Noise Level 122db as standard or 85db
Power Battery Power Pack
Warranty 12 Months
Weight 1.72kg / 3.80lbs
Cygnus CYG2 Fire Call Point Alarm
Please Contact Us for Price & Availability.
Cygnus CYG2/85DB Fire Call Point Alarm 85dB
Please Contact Us for Price & Availability.
Cygnus CG01 Protective Cage
Please Contact Us for Price & Availability.
Cygnus CYGFAS Fire Action Notice Sign
Please Contact Us for Price & Availability.
Cygnus BATP01 Alarm Alkaline Battery Pack
Please Contact Us for Price & Availability.
Cygnus CPC06 Call Point Cover
Please Contact Us for Price & Availability.
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