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Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Cheers Dave you're a star

Kind Regards

Neil

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Thank you for your speedy service, our order arrived this morning.

Karen

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Hi Emma,

Thank you for your awesome work!

William J

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hello

Perfect service, thank you

Regards

Rory

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Many thanks as always for the quality and speed of the service!

Shaun

NFXI-WS-W Notifier Addressable Wall Mounted Sounder With Isolator

NFXI-WS-W Notifier Addressable Wall Mounted Sounder With Isolator

Notifier

Product Code: NFXI-WS-W

Please Contact Us for Price & Availability.

Contact Us

Please note: The NFXI-WS-W has now been replaced by the Notifier WSO-PP-I02 Addressable Wall Mounted Sounder With Isolator - White.

NFXI-WS-W Notifier Addressable Wall Mounted Sounder With Isolator

High quality loop powered device designed to alert building occupants of an emergency. Featuring fast and simple installation and control it is powered by the fire panel via the loop wiring. Control of the device is enabled using on-board switches or via the Opal digital protocol using the control panel. The range is installed simply by a twist fit onto the B501AP base.

Key Features:

  • Faster installation - The large cable access, rear or surface cable entry options and innovative loop continuity spring all make for faster more cost effective installation.
  • Reduced install errors and easy fault finding - devices are mounted using a positive push and turn engagement system and are supplied with an address tag for clear identification. Isolation is built-in to each device and addressing is made simple by familiar rotary wheel address controls. In addition each device incorporates an anti-tamper feature giving added security.
  • Excellent system performance - High light output and a selection of 32 sounder tones can be synchronised via the Notifier control panel to provide fast clear warning of a fire related incident.
  • Flexible installation - The low current draw of the devices enables more devices on each loop. This combined with the wide range of devices and mounting options including deep and high IP options, white or red colour options and sounder volume controllable from the panel or the sounder itself all make for greater flexibility for the system designer.
  • Reduced lifetime costs - each device in the Opal AV range is constructed from high quality UV stable materials, designed for impact resistance and years of trouble free operation. If changes to a system are required the universal system base means a sounder/beacon can be added without re-wiring.
  • Reduced inventory count - Notifier’s Opal AV range now utilizes the B501AP system base, - common to detectors. The Opal AV range is designed to maximise the features of Notifier’s advanced digital Opal protocol but remains backward compatible with previous Notifier communication protocols so can be used for retrofit and replacement for older systems. Opal AV devices provide both standard wall mounting units and integrated base units allowing the direct fitting of Notifier detectors. Wall mounting units are available as a sounder, sounder & beacon combination and a beacon only with sounder colour options of both red and white. Integrated base sounder units are also available as either a sounder or a sounder and beacon combination in colours to match the detectors.
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