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Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Hello

Perfect service, thank you

Regards

Rory

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Many thanks as always for the quality and speed of the service!

Shaun

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Hi Emma,

Thank you for your awesome work!

William J

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thank you for your speedy service, our order arrived this morning.

Karen

Cheers Dave you're a star

Kind Regards

Neil

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Fireclass 516.016.027FC Digital Interface 2-Zone Monitor Module

Fireclass 516.016.027FC Digital Interface 2-Zone Monitor Module

Fireclass

£511.80 Ex VAT £614.16 Inc VAT
Product Code: 516.016.027FC
Qty:   Add to Cart
UK Mainland Delivery £8.34 Inc VAT
£6.95 Ex VAT

Got a Question? Email or Call Us on +44 (0) 1254 207532

Fireclass 516.016.027FC Digital Interface 2-Zone Monitor Module

A Unique and Flexible dual zone Digital LHD Interface Monitor Module offering advanced functionality to traditional Digital LHD systems.

A further important addition to Thermocable’s world leading family of digital linear heat detection technologies, the ProReact Interface Monitor Module is designed to work with the ProReact Digital Linear Heat Detection Cable and effectively monitor up to two zones at any one time.

The Digital Interface Monitor Module is unique in being approved to the UL864 10th edition standard, the most recent revision to the UL standard for fire alarm control panels and accessories. It has been designed and tested against the stringent requirements of the 10th edition including new tests to confirm the integrity of the software in the device. The Digital Interface Monitor Module simultaneously monitors two zones of Digital LHD cable for an alarm or fault condition. If an overheat or fire situation triggers either zone of the Digital LHD cable the Module automatically calculates and displays the distance along the cable, in feet and metres, to the alarm point. The two zones can operate independently of each other or in interlock/coincidence detection mode to eliminate the possibility of false alarms.

The Module is intended to be installed between the Digital Linear Heat Detection cable and a conventional or addressable fire alarm control panel. An RS-485 Modbus RTU output also allows direct connection into a PLC or other process control system.

Typical Applications

  • Power generation industries
  • Oil and gas industries
  • Mines
  • Cold storage and industrial freezers
  • Floating roof storage tanks
  • Tunnels
  • Cable trays
  • Warehousing

Key Features

  • Advanced functionality for traditional Digital LHD systems
  • Pinpoints exact location of an incident and responds immediately
  • Simultaneous monitoring of up to two zones
  • Power indicator, fault and alarm lights for each zone
  • Volt-free outputs for fault and alarm, corresponding to each zone
  • Can be connected to an industrial process control system using the two-wire RS485 Modbus RTU output
  • Built-in sounder for audible annunciation
  • Interlock/Coincidence detection eliminates the possibility of false alarms by requiring both LHD cables to trigger before transmitting an alarm
  • UL, CE, RoHS approved to meet end user specifications
  • Simultaneous monitoring of up-to two zones increases potential applications. For example: pre-alarm on one zone/alarm on the other, fault-tolerant triggering of alarm (both zones must activate before alarm at panel)
  • Immediately pinpoints exact location and responds to an incident
  • Compatible with Thermocable’s ProReact Digital LHD cable
  • Can be retro-fitted to existing installations
  • Cost effectively increases functionality and performance
  • Connects to addressable fire alarm control panels for fast response to faults
  • Low installation and maintenance costs reduce total cost of ownership
  • Reliability through design, approvals and 3 year warranty
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  • ACT
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