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Testimonials

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Cheers Dave you're a star

Kind Regards

Neil

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Many thanks as always for the quality and speed of the service!

Shaun

Hi Emma,

Thank you for your awesome work!

William J

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Hello

Perfect service, thank you

Regards

Rory

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Kentec

Acorn Fire & Security only stock products by reputable, renowned manufacturers and Kentec is one of them. 
 
The firm is a UK leading fire control panel manufacturer and it has been established for over 25 years now. 
 
The brand is renowned for its comprehensive range of products and has been granted the Royal Warrant of Appointment by Her Majesty The Queen in recognition of their status as an official supplier of Fire Detection Equipment to the Royal Household. 
  • State of the art surface mount line, sheet metal fabrication, silk screen printing and powder coating
  • Unsurpassed technical support
  • Invested in brand new plant & machinery
They offer excellent products that are high quality and reliable and there’s a comprehensive range to choose from.
 
All in-house resources provide the customer with engineered products that have been independently tested and approved, that cater your exact requirements. 
 
But Kentec doesn’t stop there- they offer a total service comprising of telephone assistance, email bulletins and customer specific training for on-going help and support. 
 
If you have any questions about any of the Kentec equipment we stock, please feel free to get in touch via our Contact page. Alternatively, please call the experts on +44 (0) 1254 207532 and we’ll be more than happy to help. 
 
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