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Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hi Emma,

Thank you for your awesome work!

William J

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Cheers Dave you're a star

Kind Regards

Neil

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Thank you for your speedy service, our order arrived this morning.

Karen

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Many thanks as always for the quality and speed of the service!

Shaun

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hello

Perfect service, thank you

Regards

Rory

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Global Fire Juno Net Addressable 9 Loop Fire Alarm Control Panel - J-NET-EN54-SC-009

Global Fire Juno Net Addressable 9 Loop Fire Alarm Control Panel - J-NET-EN54-SC-009

Global Fire Equipment

Product Code: J-NET-EN54-SC-009

Please Contact Us for Price & Availability.

Contact Us

Please note: This product is now obsolete, please contact us for further information.

Global Fire Juno Net Addressable 9 Loop Fire Alarm Control Panel - J-NET-EN54-SC-009

JUNO NET is a powerful Analogue Addressable Fire Alarm Control System with networking capabilities that facilitate the configuration of complex Wide Area Fire Detection Systems. Modular construction and distributed intelligence allow systems of up to 96 Loops to be constructed. With a high level of built-in redundancy and emergency back-up features, the JUNO NET is fully equipped to control the most complex installations. Using its wide array of interfacing capabilities, the JUNO NET is ideally placed to provide an efficient and effective solution to the logistics of protecting large institutions.

JUNO NET is available as a standalone system of up to 13 Loops in a single cabinet and can be expanded to up to 96 Loops via a networked array of sub-panels which can be supplied in a blank box version or combined with a repeater to allow remote display and control of the system. Networking is done by a monitored, redundant, double RS422/RS485, Fibre optic loop or TCP/IP network. The JUNO NET networking capabilities are further enhanced by a wide range of programming options which provide the capability to customise the system according to the needs of the customer. Flexible cause and effect programming of I/O devices and warning devices ensure that Fire or Fault warnings trigger the appropriate response.

An interactive graphic representation of the system can be displayed on the users' computer via the ODYSSEY graphical software (optional). All the devices on the system can be displayed on a building plan showing their status in real time. In the event of fire or fault the customer can control the system and access all the necessary information with a few mouse-clicks. Automatic device detection at start up reduces time spent at the commissioning stage.

In Installation mode the JUNO NET detects and recognises addressed and connected devices with the system being fully operational in less than two minutes. The default programming ensures that the system is ready to detect Fire/Fault alerts from the moment that power is applied. Additional programming, to customise the system can be implemented via the onboard keypad, IR programmer, PS/2 keyboard or with a laptop PC running the GFE Connector software which is available free of charge on the Global Fire website.

Key Features:

  • Fully expandable system from 1-96 Loops with distributed intelligence for added security
  • Up to 256 devices per loop (TBA)
  • Up to 96 Loop sounders with 32 individually programmable addresses per Loop
  • 96 VULCAN 2 (addressable) ultra-low current sounders or beacons per Loop. Only 64 of these units should be
  • installed per loop when combined sounder beacons are being used. This number includes addressable, shadow,
  • auxiliary and detector-sounder/beacon versions of these units
  • Compatible with major analogue addressable communications protocols
  • 2 Fire output changeover relays and 1 Fault output relay (NC)
  • Open collector outputs for Fire, Fault and pre-alarm remote indication
  • 2 Fully monitored conventional sounder outputs on main panel and each sub panel
  • Repeaters with optional integrated Sub-Panels (J-NET-REP + Loop Card)
  • 384 Programmable zones
  • 512 Fully programmable sounder and I/O groups
  • Event Log 2000 entries FIFO
  • Backlit LCD display 4 row x 40 characters
  • Programming options: onboard keypad, Remote IR (optional), PS2 Keyboard and GFE Connector Software
  • PC Graphics package ODYSSEY for alarm management and reporting (optional)
  • Multiple Language support (menu selectable)
  • MODBUS (ASCII & RTU) and BMS support
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