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Testimonials

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Many thanks as always for the quality and speed of the service!

Shaun

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Hi Emma,

Thank you for your awesome work!

William J

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Thank you for your speedy service, our order arrived this morning.

Karen

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Hi guys just giving a big shout out to Roxanne for her brilliant service provided to my company.
A pleasure to work with and this is a person who is extremely good at her job.
She has my vote for employee of the month! WELL DONE ROXANNE WHITWORTH! 

Gordon Gill

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Cheers Dave you're a star

Kind Regards

Neil

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Hello

Perfect service, thank you

Regards

Rory

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

Crowcon XgardIQ Intelligent Gas Detector and Transmitter
Crowcon XgardIQ Intelligent Gas Detector and Transmitter Crowcon XgardIQ Intelligent Gas Detector and Transmitter Crowcon XgardIQ Intelligent Gas Detector and Transmitter Crowcon XgardIQ Intelligent Gas Detector and Transmitter

Crowcon XgardIQ Intelligent Gas Detector and Transmitter

Crowcon

Product Code: XIQ-ZZ-xx-011-x-x-A

Please Contact Us for Price & Availability.

Contact Us

Crowcon XgardIQ Intelligent Gas Detector and Transmitter

Crowcon fixed-point detectors have been proven in many arduous environments, including oil and gas exploration and production, petrochemicals, water treatment, chemical plants and steel mills. XgardIQ provides fail-safe detection of a very wide range of gases and vapours. XgardIQ is an intelligent and versatile gas detector and transmitter compatible with Crowcon’s full range of sensor technologies.

XgardIQ is available fitted with a variety of flammable, toxic and oxygen gas sensors and provides a bright OLED display with clear and comprehensive status information in a range of languages (sold in English as standard). Bright LEDs indicate detector status at a glance; the unique Positive Safety LED confirms the detector is operating safely and alerts operators to any irregular events that may affect product integrity such as the ambient temperature exceeding sensor limits. When working safely, the blue LED remains on constantly. If any abnormal conditions are detected the LED will flash and a warning message will be displayed.

XgardIQ provides comprehensive and powerful output signal options; analogue 4-20mA signal with auto sink/source detection feature and RS-485 Modbus communications are provided as standard. Alarm and fault relays featuring heavy-duty changeover contacts, rated 230Vac 5A, are available at purchase or may be added at any time after installation. HART communications can be provided both over the analogue signal and via local I.S. terminals for diagnostics via any HART asset management system or hand-held device.

XgardIQ minimises the time personnel spend in potentially hazardous locations by using simple hot-swappable sensor modules. Sensors can be bump tested and calibrated in-situ or removed in seconds using the tool provided, and either re­placed with a pre-calibrated sensor module or re-calibrated in a safe area before being re-fitted. All functions and adjustments can be made via the integral keypad without the need for special tools or hot-work permits. ATEX and IECEx certified for use in Zone 1 and Zone 2 hazardous areas, XgardIQ has been designed for long-life operation in extreme environments.

If XgardIQ is to be installed months ahead of scheduled commissioning, it can be supplied without a sensor module to avoid the possibility of the sensor being poisoned or expiring whilst inactive. The transmitter is supplied with a dummy sensor module to maintain dust and water ingress protection and sensor modules can be delivered and installed prior to commissioning.

Key Features:

  • Positive Safety indicator - Status checking at a glance and from a distance.
  • OLED display - Bright, clear display indicates gas level even in dark locations.
  • Buttons - Functions performed via buttons, without the need for special magnets or tools.
  • Event log - Clear history of detector use.
  • Hot-swap sensor modules - Easily removed or replaced using the tool provided without requiring hot work per­mit or special tools.
  • Auto-sense function - Automatically detects whether the control system is 4-20mA current sink or source, saving time and faults.
  • Auto-configure function - Detects when sensor module is plugged in and uploads the appropriate gas type, range, units and alarm levels.
  • Smart Bump and Speedy Bump test - Sensor health and response verified quickly and easily following simple on-screen instructions. Detector automatically provides a reminder when next bump test is due.
  • Calibration due warning - Automatically reminds the user when calibration is due to ensure sensors remain accurate at all times.
  • Sensor range selection - Users can set the full-scale range of the sensor via the display menu according to site or specific location requirements.

Please note: This product comes with a blank dummy module as standard, please select the sensor module from the drop-down box or see related products below to buy the sensor modules as a separate product. If you can’t find what you’re looking for or want to know more about the Crowcon products we stock and distribute, please Contact Us or give us a call on +44 (0)1254 207532 and a member of the team will be happy to help.

Crowcon XgardIQ Sensor Modules
Please Contact Us for Price & Availability.
Crowcon XgardIQ S012322 Splash Guard
Please Contact Us for Price & Availability.
Crowcon XgardIQ S012324 Flow Adaptor
Please Contact Us for Price & Availability.
Crowcon XgardIQ S012339 Sun Shade Adaptor
Please Contact Us for Price & Availability.
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