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Testimonials

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Cheers Dave you're a star

Kind Regards

Neil

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Hi Sarah,

Thanks for this. I must add, your service has been first class right from the initial phone call until now & I have been extremely impressed with your company.

you seem to work very much like ourselves & provide outstanding service, which is a rarity these days.

Leighton

Hi Marta,

Thank you for sorting this out for me.

I really appreciate your help with this.

Merry Christmas and I hope you have a Happy New Year.

Leigh

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Lauren,

Just a quick mail to say what a brilliant service your team offer.

Chris

Hello

Perfect service, thank you

Regards

Rory

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Thank you for your speedy service, our order arrived this morning.

Karen

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Evening Dave,

We were very appreciative of Martin’s assistance during our time in Ancona.

As he would have mentioned, timing was tight but he got the job done and we got through our surveys.

Thanks to you and your team.

Captain Nicholas Smith

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Hope you have all have a wonderful Christmas and thank you to all the team for your excellent service and the help provided on this project.

Dan

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

Ashley,

many thanks for your prompt action, have a great weekend!

Barry

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Many thanks as always for the quality and speed of the service!

Shaun

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

Both Jess & Amelia are a credit to the company and I certainly will be using them as examples of what customer service via the phone should be like.

Lee

Hi Emma,

Thank you for your awesome work!

William J

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Baldwin Boxall Touch Screen Microphone BVRDTSM
Baldwin Boxall Touch Screen Microphone BVRDTSM

Baldwin Boxall Touch Screen Microphone BVRDTSM

Baldwin Boxall

£1,087.88 Ex VAT £1,305.46 Inc VAT
Product Code: BVRDTSM
Qty:   Add to Cart
UK Mainland Delivery £8.34 Inc VAT
£6.95 Ex VAT

Got a Question? Email or Call Us on +44 (0) 1254 207532

Baldwin Boxall Touch Screen Microphone BVRDTSM

Introducing the new EN54 certified touch screen control microphone – a multi-function user interface for VIGIL voice alarm systems.

The BVRDTSM is an easy to use microphone with a touch sensitive screen that provides full control of the voice alarm system. Special features include a Near Field Communication (NFC) smart card user access facility.

The microphone is a stylish unit which has all the functions that you would expect from a voice alarm system control microphone. It provides the user with unique options such as connecting a third-party music feed directly to the microphone to broadcast to selected areas (or zones).

The unit has a dual output ability which provides the opportunity to route a broadcast via an alternative rack on the system – ideal for sites where separate A and B circuit racks are required. Another feature is the hard-wired bypass input which enables an emergency ‘all call’ announcement in the unlikely event of a processor failure.

With straight-forward multi-page scroll through operation, the microphone enables full control of a VIGIL voice alarm system, including (access allowing):

  • Zone or ‘all call’ selection.
  • Live speech for general paging announcements.
  • Emergency paging facility – given highest priority on the system, automatically overriding all other broadcasts.
  • Select system stored messages – general and critical (with priority given to the most critical) – for broadcast to chosen zones.
  • Operators can use the microphone to record non-critical messages and store them for future use.
  • A third-party music audio feed can be connected to the microphone. The output can then be routed by the user to a single, or combination, of zones.
  • Select and route background music for broadcast to individual or multiple zones.
  • Volume adjustment function provides the ability to change the volume of non-critical broadcasts to selected zones.
  • View detailed activity history and fault logs.
  • Configurable group buttons enable selection of multiple zones by a single touch.
  • Configurable function buttons enable automatic multiple message playback.

Key Features:

  • Stylish, easy-to-use control microphone with a capacitive touch, bright, seven-inch screen.
  • Emergency control mode; live emergency broadcasts from the unit will override messages triggered by the fire panel.
  • Near Field Communications (NFC) for card (or pin) based operator log-in feature, enabling access to a pre-determined level of control.
  • Dual output facility providing the ability to route the broadcast via a different rack on the system; for sites where separate A/B circuit racks are required.
  • A hard-wired bypass input enables an emergency ‘all call’ announcement in the unlikely event of a processor failure. There is also an option to fit an emergency bypass ‘all call’ switch to the microphone.
  • Critical signal path monitoring of the system - all faults being visibly and audibly indicated at the microphone.
  • Compatible with VIGIL2 and VIGIL3, all microphone configuration is performed via the touch screen.
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