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Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Brilliant response, had immediate information. Told me next steps. Couldn't have been more helpful. Thank you Jane.

James

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

Also want to say thanks to everyone at Acorn Fire & Security for a great day.

The training was extremely helpful and a good balance of practical to theory work in the course.

We look forward to sitting in on another training course in the near future.

Phil

Excellent Thanks. 

We are really happy with acorn since we started using you guys, the staff have been excellent. You have delivered items and me and my colleagues have collected. Thankyou for your help.

Regards Richard (Dalby Fire Group)

Richard

Many thanks as always for the quality and speed of the service!

Shaun

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Thank you for your speedy service, our order arrived this morning.

Karen

Hi Emma,

Thank you for your awesome work!

William J

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Thank you Elise, 
 
You have been so helpful with everything;  I hope your boss is paying you well you are an asset to your company. 
 
Have a lovely day.

Clive Morris

Thank you Amelia

Very much appreciated, if only all suppliers where as quick and efficient as you guys, I would be laughing!

Tony

Good afternoon Lauren.

Thank you for the fast response.

As ever I am very impressed with the excellent service you offer.

Alan

Cheers Dave you're a star

Kind Regards

Neil

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Hello

Perfect service, thank you

Regards

Rory

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Amelia - thank you so much for your reply.

Wonderful, knowledgeable customer service - a rarity these days and you even supplied me with a link to the product.

Jonathan Farquhar

Hi Dave,

Thank you for sending the information on the detectors I have passed this on to our client.

Thank you also for your continued help and assistance it is much appreciated.

Sam

I had a technical question regarding removal of detector heads and my query was answered quickly with a fast to & fro response with a positive outcome. Thanks to Jane!

Dennis

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Dear John, 
  
Many thanks for your support. Thanks to your advice system is back in proper operation. Much appreciated. 

Marek

Many thanks to you and your wonderful staff for your continued support throughout the year.

Much appreciated.

Dave

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Quick and easy help, just typical Acorn as usual. Thanks

Micheal Dunbar

Bless, over and above call of duty. Honestly Jess you been a little star with this one...

Regards,

Sharon

Sharon

Morning Robyn,
 
I have just received the new battery in perfect order and would like to thank you for your quick response in this matter. It is in these situations that make the difference in who you choose to deal with. 
Thank you.
 
Kind Regards 
 
Alan Tapley 

Alan Tapley

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Thank you Jane! A fantastic member of staff, couldn't of been more helpful. An incredible asset to your company. 

James Sutton

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Dave,

Always a pleasure bud and thank you for the information it worked an absolute treat!

Have a good weekend and take care sir!

Kind Regards 

Christopher Stevenson

Christopher Stevenson

Good Afternoon, Lauren
 
Thank you for your very prompt reply to my email, so unusual in these days, so much appreciated.

Martin Singleton

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Bless you Robyn, thank you so very much, your service is absolutely amazing!!
 
So many thanks 
 
Heather

Heather

Thank you so very much Emma – quite amazing to receive such a prompt and pleasant response to my enquiry.

Carol Shield

Hi Robyn, 
  
Thank you so much I really appreciate all your help, you have been an absolute star!

Lorna Jones

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Perfect, thank you.
 
Brilliant Customer Service, Speedy Response!

Kayleigh Williams

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Robyn,

You my dear are an angel sent from the heavens of wonderfulness!

Thanks a lot for your help its appreciated!

Luke B

You provide a great service, you have an excellent range of products and deliver on the double. 

Here in Cork, Ireland it can be difficult to get certain brands and parts of fire alarm systems. You have been a great help. So thank you.

Trevor

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Dear All,

We would just like to express our absolute gratitude with the support of these upcoming projects we have found ourselves working on. The level of customer support within Acorn Fire is unmatched within the industry. A massive credit to Acorn are two staff members in particular Lyndsey and Jess who are always on hand to answer calls when we need emergency parts. Their knowledge within the industry are second to none and we are proud to have Acorn as our supplier and partner.

Just thought we would drop you this note to show our gratitude.

Have a wonderful weekend.

Dale

Dale

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

I would just like to point out how helpful Lauren has been. We have an issue where our office is next to a railway crossing and currently the crossing is closed for roadworks. This is causing an issue with deliveries. Lauren called me to discuss and has arranged for our delivery to be redirected. Customer service is very important and clearly displayed by Acorn and the whole team. We have used Acorn several times since setting up our account and nothing but praise.
 
Efficient, speedy, helpful, detailed, professional  are just a few words to describe your team.
 
I will continue to place our orders from Acorn. 
 
Regards 
Andrew

Andrew Wooding

Thanks for all the help

Lauren and Amelia - you are STARS.

Andy

Truly thank you for all of your help, Emma. This process was quick and painless.

David Jackson

Dear Emma and Dear Robyn,
 
The 3 Beam 6500E-26 sensors arrived this week.
 
I would like to take this opportunity to thank you for your help and work in this somewhat complicated matter.
 
I wish you a nice week and a good weekend.
 
Thank you very much again!

Richard Molnai

Many many thanks for the amazingly prompt service. Having been told that Syncro AS units were obsolete I thank God for Google and Acorn! Keep up the good work! 

John Gaskin

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Hi,
 
Fantastic work over the last few weeks keeping up with our ever increasing (sometimes difficult) demands.
 
Have a great weekend and keep up the good work! 

Chris

Dear Emma,
Thank you for your kind answer.
I very appreciate your excellent support. You are probably only one person of distributors (except manufacturers who have excellent technical support also).

Tibor Lelkes

Hi Dave
 
Thanks again for your valued advice and support.
 
Regards
 
Chris

Chris McCormick

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Fike 510-0001 Addressable Duonet 1 - 2 Loop Control Panel

Fike 510-0001 Addressable Duonet 1 - 2 Loop Control Panel

Fike

Product Code: 510-0001

Please Contact Us for Price & Availability.

Contact Us

Please note: This product is now obsolete, the direct replacement is the Fike CIE-A-200 1 Loop Addressable Fire Alarm Control Panel.

Fike 510-0001 Addressable Duonet 1 - 2 Loop Control Panel

The Duonet & Quadnet intelligent fire alarm systems offer both cost-effective and reliable solutions for a wide variety of fire detection applications. The innovative technology built into the Duonet and Quadnet panels is designed to significantly reduce false alarms. The systems can support up to 200 ASD combined detector/sounders on a single loop. Integrity of the system is maintained by way of a built-in isolator incorporated within every device. System intelligence has been harnessed in such a way that equipment used is very easy to install commission and maintain.

The system has been designed to high specification and quality standards, and is intended to fully comply with the EN54 - 2 and EN54 - 4 standards and EU directives. Powerful software gives the capacity of up to 4 loops for the Quadnet and 2 loops for the Duonet panel, making addressable ASD detector technology available to customers with systems up to 800 devices.

The panels have been designed using significant customer feedback, to produce a high specification system with many unique features. Its appeal will attract consultants, clients, installers and engineers alike. The standard black high-gloss finish of the panels has been chosen to reflect the panel’s state of the art technology and to enhance its surroundings, rather than be hidden away. Commissioning software, the panel menu and the keypad layout are installer friendly, along with ease of access for cable entry and terminations, making Quadnet and Duonet panels a popular choice for engineers and the end user alike.

Key Features

  • Duonet 1-2 Loop, Quadnet 1-4 Loop and repeater panel
  • Large display to aid event identification
  • Soft addressing
  • Distributed intelligence - network up to 8 panels or repeaters
  • Fast short circuit isolator in every device
  • 15 combinations of smoke and heat detection modes
  • Loop length up to 2km long
  • Loop capacity up to 200 devices with built in sounder
  • Digital communication with high power transfer
  • Multi stage alarms - pre alarm feature
  • Very low current consumption
  • 7 sound patterns - and 3 volume settings
  • Auxiliary digital inputs and outputs are available at any ASD detector
  • Automatic continuous self-calibration
  • ASD detectors are monitored for all failures of sensor chamber - warning is indicated
  • Advanced commissioning software

Includes

  • 1 x Control Panel Enclosure inc Back Box
  • 1 x Plane PCB and integral PSU
  • 1 x CIE assembly
  • 1 x Loop Card (For 2 loops an additional loop card will be required)
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