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Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.


Stuart Willcock

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.




Perfect service, thank you



Thank you for the support and service you provide. I look forward to working with you guys again in the new year!


Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards


Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,



Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper


Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards


Hi Lauren,

Thank you very much, excellent service as usual.



Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that


We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 


Hi Emma,

Thank you for your awesome work!

William J


Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.



Installed these today, worked a treat.



Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.


Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Many thanks as always for the quality and speed of the service!


Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.



Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.


I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.


Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!


Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!


Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson


dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.


Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!


Cheers Dave you're a star

Kind Regards


You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet



Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,



Many thanks to you and Aleks it is a great help.



Hi Dave,

Many thanks for your swift reply & valued advise. (great service)



Hi Dave,

One happy customer, thanks for the assistance with this.


Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!


Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).


Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

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