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Testimonials

Thanks to Lauren for helping resolve a problem.

She was helpful, efficient, and above all pleasant.

A real asset.

Catriona

Good Morning Emma,

I must say you are the best.  Normally I do not receive such fast replies from overseas suppliers, and that too complete with courier charges.

Have a nice day.

 

Parvez

I received and checked through my order today and everything is as it should be.

Thanks again to you and to Acorn fire and security for a great and efficient service.

Costa

Hi Emma

Many thanks for your quick response. Just discovered your website today but it looks excellent!

Nicola Allan

Many thanks as always for the quality and speed of the service!

Shaun

Again many thanks for your help and assistance.

System now fully back on line.

Andrew Kelly

Hi Emma,

Thank you for your awesome work!

William J

Hi Dave

Just a quick note to say thanks for the advice on the replacement of the Mother board. We attended a week ago and all went smoothly, no problems since (touch wood!).

Tim

Hi Lauren,

The below parts have just arrived! That was very quick and efficient!

Thankyou for organising that

Harriet

Aleks,

dziękuję za doskonałą obsługę

systemu przeciwpozarowego i za wspaniale wsparcie.

Agnieszka

Good morning Emma,

Order has been well received yesterday, I can say that we are very happy with your service.

Best regards,

Denmark

Hi Lauren,

Thank you very much, excellent service as usual.

Thanks

Paul

Debbie

Please pass on my thanks to Lauren for sorting out my order yesterday, top class service yet again from your team.

David

Hi Dave,

The service and support from Emma and the other staff has been superb and as a new customer purchasing wise I will now be placing all orders with Acorn.

Andrew Sullivan

Hi Dave,

One happy customer, thanks for the assistance with this.

Trevor

Dear Lauren, very good and prompt services, thanks!

Wishing you have a Merry Christmas and a Happy New Year 2015!

Alex

Thanks Lauren,

it’s so nice to deal with a company who are so accommodating, it’s been a refreshing change for us!

Catherine

Lauren

Thanks for all your help with this last night we appreciate the service you provided to us.

Kind Regards

Allan

Dear Lauren,
 
Thank you so much and very glad to be your customer.
 
Juladit C.
 

Juladit C

Dear Sirs,

Just a line to thank you for the prompt delivery of my JSB terminators which arrived at 09:00 today.

Regards.

Stuart Willcock

Dear Hannah,

After several weeks of trying to find these parts; you located part numbers, cost, availability and air freight within one day!

Nancy Johnson

Hi Hannah,

Thank you very much for the quick turnaround, as this was a big ask in a short space of time. Please convey my appreciation to all involved.

Steve Sneddon

Hello

Perfect service, thank you

Regards

Rory

To all at Acorn,

On behalf of myself, and our Service staff, thankyou for your continued support, and thankyou for going the extra mile last week; our Client is now extremely satisfied!

Patrick

Dave,

Many thanks to you and Aleks it is a great help.

Regards

Martyn

Acorn Fire & Security have vastly improved our business, through excellent customer service from point of order, through to rapid delivery to our Engineers in the field.

Steven Troy

Hi Deborah

Thank you very much for going extra mile for me. Great!

Best Regards

John

Dear Hannah,

The test equipment arrived one day early, received on Tuesday; wunderbar!

Jürgen Schulz

Thankyou so much for your assistance, I don't know how you managed to source this equipment, but I'm very glad you did. All fitted and working now!!

Med vennlig hilsen

K Larsen

Hi Dave,

Many thanks for your swift reply & valued advise. (great service)

Regards.

Nick

Ms Deborah

We are extremely grateful and appreciative of yours and your team’s customer oriented attitude and behavior.

We look forward to further business dealings with your organization.

Tauquir

Hi Emma,

Thank you very much for all your help - excellent service!

Fiona McGregor

Thanks a lot,  we really appreciate professional work and good service.

We also wish you a Merry Christmas and Happy new year!

Nedo

Dear Charlotte,

I just wanted to say thank you for the utter super swift service that I received from Acorn Fire & Security regarding my recent order.

Well done and regards,

Ian Stone

Lauren,

Just a quick mail to say what a brilliant service your team offer.

I purchased some sounders a few months back and only just got round to installing them.

Unfortunately one of the bases was missing which we didn't realise until installation day.

I dropped an enquiry via your website at the beginning of the week and to my delight, the base arrived this morning free of charge.

Once again thank you.

Chris

Chris

Dear Sales,

Equipment arrived on the vessel at berth as arranged, thank you so much for your assistance.

Jaqueline Bernard

Ladies,

Thanks for all your help and excellent customer service! :-)

Kind Regards,

Ainsley Cooper

You’re the best, thanks!

Have a nice weekend.

Best regards / Met vriendelijke groet

Netherlands

Hello again,

Equipment arrived on MT as arranged.......amazing.

Marios Georgiades

Thanks Lauren

I wish all suppliers got back to me as quickly as you do!

Dani Webster

Thank you for the support and service you provide. I look forward to working with you guys again in the new year!

Matthew

We have just purchased a SOLO kit from yourselves and I have say we have been very impressed with the service and support provided – thank you 

Darren

Wow,

Ashley you're like a salesman dream!!

Thanks for your help Ash.

Kindest regards,

Alex

Dave,

Installed these today, worked a treat.

Thanks.

Andrew

Hello Aleks and Dave

Many thanks firstly for the quick response.

Once again many thanks for such a great turnaround.

Dave Lewis

Thanks Charlotte.

I wish all suppliers where as efficient and quick as you guys.

Best Regards,

Peter Jackson

Aleks,

Thank you all for your support on this project. We’ve worked well together in my opinion and would hope that we can do so again in the future.

Tim

We enjoy one of the best supplier relationships with Acorn due to the professionalism & quick response times allied with an enjoyable friendly nature of all the staff.

Paul

Cheers Dave you're a star

Kind Regards

Neil

Minerva MX Fire Alarm Equipment

The Minerva MX Range is the very latest comprehensive range of fire alarm equipment. All devices have an advanced proven microprocessor based system as well as conventional and digital addressable detection for new, refurbished and refitted detection systems.
  • Reliable, modular fire controllers
  • Easy to use
  • Powerful configuration functions
We stock a wide selection of ancillaries, audio and visual devices, call points, fire detectors and replacement mx panels. Whatever spare part you need, rest assured we can help.
 
Please note that these systems are not reverse compatible with the Minerva 8/16E/80 Legacy range. All equipment is however, suitable for a vast array of applications including hazardous areas and offices. 
 
Here at Acorn Fire and Security, we pride ourselves on our expert knowledge and expertise on fire alarm equipment. Our specialists can help guide you to the right product that caters to your needs and we can answer any questions you may have on the Minerva MX Range. 
 
Get peace of mind that you are getting the very best service, at the best price and all systems have been rigorously tested.
 
Just give us a call on +44 (0)1254 207532 and we’ll price match any genuine quote- it couldn’t be simpler! 
 
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